At Luxarah Properties Ltd., we are committed to protecting your privacy and ensuring that your personal information is handled responsibly. This Privacy Policy outlines how we collect, use, and protect your information when you visit our website or utilise our services.
1. Information We Collect
We may collect personal information from you in various ways, including but not limited to:
- Contact Information: Name, email address, phone number, and mailing address.
- Payment Information: Credit card details and billing information when you make a reservation.
- Reservation Details: Information related to your stay, such as check-in and check-out dates and accommodation preferences.
- Usage Data: Information about how you use our website, including IP address, browser type, pages visited, and the time spent on our site.
2. How We Use Your Information
We may use your information for the following purposes:
- To Provide Services: To process reservations, manage your account, and fulfill your requests for accommodations.
- To Improve Our Services: To analyse data and trends to enhance user experience and service quality.
- To Communicate with You: To send confirmations, updates, promotional offers, and other relevant information.
- To Comply with Legal Requirements: To adhere to applicable laws and regulations.
3. Information Sharing
We do not sell, trade, or otherwise transfer your personal information to third parties except in the following circumstances:
- Service Providers: We may share your information with trusted third-party service providers who assist us in operating our website, conducting our business, or servicing you, provided they agree to keep this information confidential.
- Legal Compliance: We may disclose your information if required to do so by law or in response to valid requests by public authorities.
4. Security of Your Information
We take appropriate security measures to protect your personal information from unauthorised access, alteration, disclosure, or destruction. However, no method of transmission over the internet or method of electronic storage is 100% secure. Therefore, while we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.
5. Your Rights
Depending on your location, you may have the following rights regarding your personal information:
- Access: You can request access to the personal information we hold about you.
- Correction: You can request corrections to inaccurate or incomplete information.
- Deletion: You can request the deletion of your personal information, subject to certain exceptions.
- Objection: You can object to the processing of your personal information in certain circumstances.
To exercise any of these rights, please refer to the instructions provided on our website or contact us directly.
6. Cookies
Our website may use cookies to enhance your experience. Cookies are small files that are stored on your device to collect information about your online activity. You can choose to accept or decline cookies through your browser settings.
7. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this Privacy Policy periodically for any changes.
8. Acknowledgment
By using our services, you acknowledge that you have read and understood this Privacy Policy. If you have any questions or concerns regarding this policy, please refer to our website for further information.
This Privacy Policy is intended to ensure transparency and trust with our guests. Thank you for choosing Luxarah Properties Ltd.
